Terms of Use

1. Fledin and Apple’s standard license

Fledin provides breathing guidance, self-recorded episode history, wellness insights, and supported iPhone and Apple Watch features. Features depend on your app version, device, permissions, and subscription.

The license for the app downloaded from Apple’s App Store is governed by Apple’s Standard End User License Agreement (EULA). These service terms supplement that license; they do not replace it with a custom EULA or override Apple’s applicable purchase rules. Mandatory consumer rights remain unaffected.

2. Wellness support, not medical or emergency care

Fledin is a self-help wellness tool. It does not diagnose, detect, prevent, or treat panic attacks, anxiety disorders, or any medical condition. It is not a medical device, therapy, professional medical advice, or an emergency-response service. No particular outcome is promised.

Recorded episodes, health measurements, charts, and exports may be incomplete, inaccurate, or delayed. They are not a diagnosis or a complete medical record. Consult a qualified healthcare professional about symptoms or treatment; do not delay care or change prescribed treatment because of the app.

If you think you may be experiencing a medical emergency or are in immediate danger, contact your local emergency services. Fledin and its support mailbox are not monitored emergency channels. Stop an exercise if it causes discomfort, and do not use it while driving or doing anything that requires your full attention.

3. Accounts and responsible use

Use accurate account information, protect your sign-in credentials, and notify us of suspected unauthorized access. Fledin is for users aged 9 and older (9+). You must be legally able to agree to these terms, or have the authorization of a parent or guardian where required, and meet applicable consent requirements.

App access requires a Fledin account and an active Premium entitlement where shown in the app. Optional Apple Health, Contacts, Photos, and notification permissions remain your choice. This website does not provide account sign-in.

• Use Fledin lawfully and respect other people’s privacy and rights.
• Do not attempt to access another person’s records, bypass subscription or security controls, disrupt the service, or introduce harmful code.
• Do not misuse support channels or submit material you do not have the right to provide.
• Do not copy or distribute protected app content except as permitted by the applicable license or law.

4. Premium subscriptions and billing

Fledin Premium is offered through Apple as monthly or annual auto-renewable subscriptions. Available features, billing period, localized price, and any trial or introductory offer are displayed in the app and Apple’s purchase confirmation before you subscribe. Those displayed terms apply; example prices elsewhere do not set your charge.

Payment is charged to your Apple Account when you confirm a purchase, or after a trial if the offer specifies one. Subscriptions renew automatically unless canceled at least 24 hours before the current period ends. Apple may charge the renewal during the final 24 hours of the current period. An offered trial converts to a paid subscription on the terms shown unless canceled in time.

Manage or cancel in iPhone Settings → your name → Subscriptions → Fledin, or through the app’s subscription-management screen. Cancellation generally stops the next renewal and leaves access until the period shown by Apple ends; trial and local-law exceptions may apply. Apple’s cancellation instructions.

Deleting the app, tracking data, or your Fledin account does not cancel a subscription. You must manage renewal separately with Apple. Price changes and any required consent are handled through Apple’s subscription processes and applicable law.

For an Apple-billed refund, use Apple’s refund request service. Eligibility is determined under Apple’s rules and applicable consumer law; these terms do not remove statutory refund rights.

5. Restoring purchases

Use Restore purchases on the welcome, sign-in, or pricing screen, or in Settings → Account. Use the Apple Account that made the purchase and sign in to the associated Fledin account. Restoring a store purchase does not recreate deleted records or provide access to another person’s Fledin data.

RevenueCat validates purchases and links subscription access to your Fledin account. If access is missing after a restore, contact support@fledin.com before purchasing again. Do not send your Apple password or full payment details.

6. Your data and privacy

You retain your rights in the information you submit. You authorize us to process it as necessary to provide the features you request, as explained in the Privacy Policy. These terms do not replace separate consent for optional health-data processing.

You choose what to record and whom to share an export or message with. Only supply someone else’s contact details with their permission. Reports are generated on demand, and Fledin does not retain Apple Health measurements or server copies of your reports. Files you choose to save or share can contain sensitive information and cannot be recalled by deleting your Fledin account or revoking Health access.

Data and account deletion options are described under Account & privacy choices. Deleting tracking history and deleting your account are different actions. Contact support if you cannot access the relevant control.

7. Availability, changes, and ending use

Device compatibility, connectivity, operating-system permissions, and third-party services affect availability. Some tools can work offline, but sign-in, purchase validation, and synchronization may require an internet connection. Fledin is not guaranteed to be available at all times.

We may update the service, fix issues, or change features. We will provide appropriate notice of material changes affecting paid services and honor applicable consumer rights. We may restrict an account when reasonably necessary to address a serious breach, security risk, or legal requirement, with notice where appropriate.

You may stop using Fledin and request account deletion at any time. Subscription cancellation remains separate. We will update these terms when needed and communicate material changes through an appropriate channel.

8. Liability and consumer rights

To the extent permitted by law, we do not guarantee that the service will be uninterrupted, error-free, or suitable for every personal circumstance, and we are not responsible for losses that were not reasonably foreseeable. Nothing in these terms excludes liability that cannot lawfully be excluded, including applicable liability for fraud, deliberate misconduct, or death or personal injury caused by negligence.

These terms do not waive your mandatory consumer protections, statutory warranties, or your right to seek remedies in courts available to you under applicable law. Apple’s standard EULA governs the app license, subject to those protections.

9. Contact

For questions about these terms, subscriptions, or your account, email support@fledin.com or visit Fledin Support.